The Outdoor Plus Cazo Fire and Water Bowl

• Material: Handcrafted Glass Fiber Reinforced Concrete (GFRC)
• Design: Fire & water bowl with integrated spillway
• Finish: Smooth architectural concrete with natural variation
• Fuel Type Options: Natural Gas or Liquid Propane
• Ignition: Match-lit or electronic ignition (varies by configuration)
• Installation Type: Hard-plumbed (professional installation recommended)
• Outdoor Use: Designed for year-round outdoor environments
• Made In: USA
• Each Piece: Individually handcrafted; slight variations in color and texture are normal and expected

What’s Included

• Cazo Fire & Water Bowl
• Fire burner assembly
• Fire media (lava rock or approved equivalent)
• Water scupper / spillway system
• Manufacturer-approved components for fire & water operation

What’s Not Included

• Gas supply line or fittings
• Water plumbing connections
• Pump (if required for your specific water setup)
• Electrical connection (for electronic ignition models)
• Installation or labor services
• Propane tank (for liquid propane setups)
• Fire glass (if upgrading from standard fire media)

BH Warranty

Back Home Warranty Policy

Back Home products are covered by manufacturer warranties that protect against defects in materials and workmanship under normal residential use. While coverage periods vary by product and component, all warranty claims are handled through Back Home in accordance with distributor-level warranty guidelines.

Warranty coverage applies to the original purchaser only, is non-transferable, and covers replacement parts only. Labor, installation, removal, shipping, or service costs are not covered.

What’s Covered

• Defects in materials or workmanship
• Manufacturer-approved replacement parts
• Structural or functional components within the stated warranty period

What’s Not Covered

• Normal wear and tear, cosmetic changes, rust, or fading
• Improper installation, misuse, neglect, or unauthorized modifications
• Damage caused by weather, moisture, fire, or acts of nature
• Freight or shipping damage not reported at delivery
• Labor, installation, or service-related costs

How to File a Warranty Claim

Back Home handles all warranty claims by email.

Please contact support@backhomehq.com with:

• Proof of purchase
• Product model and serial number
• Description of the issue
• Clear photos or video of the defect

Back Home will review the claim and coordinate with the manufacturer if approved.

Fire & Water Feature Disclaimer:
Fire and water features are intended for outdoor use only and must be installed by a licensed professional in accordance with local building codes, gas regulations, and safety standards. Back Home is not responsible for damage caused by improper installation, modification, misuse, or failure to follow manufacturer guidelines.

Material & Finish Note:
Due to the handcrafted nature of GFRC concrete, natural variations in color, texture, and finish are not considered defects and are not covered under warranty.

Environmental Factors:
Exposure to extreme weather conditions, hard water, chemicals, or improper winterization may affect performance and appearance and is not covered under warranty.

Operational Responsibility:
Proper care, seasonal maintenance, and safe operation are the responsibility of the owner.

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