Astria Polaris Outdoor Traditional Vent-Free Gas Fireplace

• Product Type: Outdoor Vent-Free Gas Fireplace

• Brand: Astria
• Series: Polaris
• Available Sizes: 36″ and 42″
• Installation Type: Built-in, outdoor use
• Fuel Type: Natural Gas or Propane (model-specific)
• Maximum Heat Output: Up to 50,000 BTUs
• Ignition: Battery-operated electronic ignition
• Log Set: High-definition ceramic fiber, charred oak campfire style
• Ember Bed: Realistic lava rock
• Firebox Panels: White refractory panels (stacked or herringbone pattern)
• Construction: Stainless steel exterior for outdoor durability
• Log Grate: Heavy-duty stainless steel
• Screens: Stainless steel safety screens
• View: Vent-free design with no chimney required
• Use: Outdoor residential use

This is a vent-free outdoor fireplace designed for open-air environments. Please verify local codes and installation requirements prior to purchase.

What’s Included

• Astria Polaris vent-free outdoor gas fireplace
• Stainless steel fireplace enclosure
• High-definition ceramic fiber log set
• Lava rock ember bed
• Heavy-duty stainless steel log grate
• Integrated burner system
• Concealed gas control valve
• Battery-operated electronic ignition system
• Stainless steel safety screens
• White refractory firebox panels
• Installation and operation manual

What’s Not Included

• Gas connection kit (fuel-specific fittings sold separately)
• Framing materials or enclosure structure
• Bi-fold glass doors (optional accessory)
• Fireplace hood (optional accessory)
• Weather cover (optional accessory)

• Installation labor or professional installation services
• Batteries for ignition system

BH Warranty

Back Home Warranty Policy

Back Home products are covered by manufacturer warranties that protect against defects in materials and workmanship under normal residential use. While coverage periods vary by product and component, all warranty claims are handled through Back Home in accordance with distributor-level warranty guidelines.

Warranty coverage applies to the original purchaser only, is non-transferable, and covers replacement parts only. Labor, installation, removal, shipping, or service costs are not covered.

What’s Covered

• Defects in materials or workmanship
• Manufacturer-approved replacement parts
• Structural or functional components within the stated warranty period

What’s Not Covered

• Normal wear and tear, cosmetic changes, rust, or fading
• Improper installation, misuse, neglect, or unauthorized modifications
• Damage caused by weather, moisture, fire, or acts of nature
• Freight or shipping damage not reported at delivery
• Labor, installation, or service-related costs

How to File a Warranty Claim

Back Home handles all warranty claims by email.

Please contact support@backhomehq.com with:

• Proof of purchase
• Product model and serial number
• Description of the issue
• Clear photos or video of the defect

Back Home will review the claim and coordinate with the manufacturer if approved.

The Astria Polaris Outdoor Gas Fireplace is covered by a Limited Lifetime Warranty from the manufacturer.

Coverage Includes:

• Limited lifetime warranty on the firebox and heat exchanger
• Limited warranty on burner, gas valve, and control components
• Limited warranty on ceramic fiber logs and refractory panels

Warranty Conditions:

• Coverage applies to the original residential purchaser only
• Proper installation and operation according to manufacturer guidelines is required
• Warranty is valid for residential outdoor use only

Outdoor Gas Fireplace Notice (Astria Polaris)

Astria outdoor gas fireplaces include a manufacturer-provided Limited Lifetime Warranty covering the firebox and select components. Warranty coverage excludes batteries, logs damaged by improper handling, cosmetic wear, weather-related damage, improper installation, and labor or service costs. Final warranty determination, replacement approval, and coverage terms are governed by the manufacturer.